Privacy policy
Last updated: 30 October 2026. Data controller: Starify (formerly Postaro), operated by LUIZ GUILHERME CRUZ ROSSETIM, Brazilian company registration (CNPJ) 34.773.338/0001-06. Main grounds for processing: providing the service you signed up for and your consent to connect Instagram.
What we collect
Name, email, password (stored only as a hash), country, language and time zone, card details processed by the payment provider (we do not store the full card number), the field and story of each Instagram account, captions, hashtags, images you upload and encrypted Instagram, Threads and TikTok tokens.
What is sent to Meta
The public image address, caption, hashtags and the professional account identifier at publishing time. We do not send payment details, your login email or the content of the private area beyond what the post needs.
What we receive from Meta
Only what you authorise when you connect, and only to make Starify work for you. Instagram: the professional profile's ID, username, name, picture, bio and website, the Facebook Pages linked to it and the business portfolio they belong to, recent captions, and reach and engagement figures. Threads (if you connect it): the profile's ID and username. TikTok (if you connect it): the account's ID (open_id), username, nickname, its privacy and comment options and the progress of each post sent (publish ID). TikTok profile and post figures are read on demand for Analytics and are not stored. Boost (if you connect an ad account): your ad accounts (name, currency, status and whether a payment method exists) and the results of the campaigns you create through Starify. Access tokens are stored encrypted and never appear in logs.
We do not use this data for any other purpose, do not sell it, do not use it for third-party advertising and do not show it to anyone other than you and the collaborators on your Starify team.
Who processes data on our behalf
Hostinger: hosts Starify's server, database and files. OpenAI: when you ask, receives your Instagram username, name, bio, website and recent captions to draft your brand description, and receives post texts to generate captions and designs. Resend: sends Starify's emails, which may mention your Instagram or Threads username. Browser notification services (Google, Mozilla, Apple): deliver Starify's notifications to your device, which may mention the username. Stripe: processes payments and receives no data from Meta.
Where media is stored
Post images are stored on Starify's server, at a public address Instagram can download when publishing. Reference photos (of your space and your face) are kept in a private area only you can see and are used solely to create designs for your Instagram. You can delete them at any time.
Analytics
Reach figures come from the connected Instagram account or from a demo series. The private dashboard is not indexed by search engines.
Deletion and your rights
You can delete your account under Settings → Profile. Your login, posts, Instagram accounts, Threads, ad connections, tokens and billing in this product are gone within 30 days. You can also remove Starify in Facebook Settings → Apps and websites (Meta cuts access immediately) or in Threads Website permissions (we also delete the Threads token and data). On TikTok, under Settings and privacy → Security → Connected apps and services: when you remove Starify, TikTok notifies us and we delete the TikTok token and queue. Step by step on the Data deletion page (postaro.com.br/exclusao-de-dados). To access, correct or export your data, or to object to its use, email [email protected] from your account email. Logging out does not delete your data — it only ends the cookie.
Cookies and ads
On the website we use Google Analytics, Google Ads and Meta Pixel to measure visits and the results of our ads. They only switch on if you click "Accept" on the cookie notice; otherwise we only use what the site needs to work (such as keeping you logged in and remembering your language). We never send your name, email or phone number to these tools. To change your choice, clear the site data in your browser and the notice will appear again.
Contact
Questions about your data or about Starify: [email protected]. Automatic emails (account confirmation, password reset and payments) are sent from [email protected].